rightphotography.com Web Policy

Privacy Policy (Web Ordering Portal & Digital Services)

Right Photography is committed to protecting the privacy, confidentiality, and security of personal information collected through our online web ordering portal and related digital photography services. We comply with applicable British Columbia privacy legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA), and follow best practices for the secure handling of student and family information.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected through:

• Online photo ordering portals
• Digital proof galleries
• Customer support communications related to photography services
• Administrative and school photography workflows

2. Information We Collect

Right Photography may collect limited personal information necessary to provide school photography services, including:

• Student name and/or assigned unique access code
• School name and grade level (as provided by the school)
• Parent/guardian contact information (if provided for ordering purposes)
• Order details (products selected, payment confirmation records)
• Technical usage data (e.g., system access logs for security purposes)

We do not collect unnecessary personal information and only retain what is required for service delivery.

3. Purpose of Collection

Personal information is collected and used strictly for the following purposes:

• Providing access to student photo galleries
• Processing and fulfilling photo orders
• Delivering products and services to families and schools
• Communicating order confirmations and customer support responses
• Supporting school administrative and yearbook requirements
• Ensuring system security and fraud prevention

Information is not used for unrelated marketing or third-party advertising.

4. Consent

Personal information is collected with the knowledge and consent of the school and/or parent/guardian, as applicable. Schools act as the primary point of coordination for photography program participation and distribution of access information.

5. Online Ordering Portal Security

Our web portal includes multiple safeguards to protect user information:

• Secure login using unique student-specific access codes
• Encrypted HTTPS connections for all data transmission
• Password-protected and non-public galleries
• Secure payment processing through PCI-compliant providers
• Restricted administrative access based on role and necessity

6. Data Storage & Residency

• Student images and related records are stored in secure digital systems with restricted access controls
• Where applicable, data is hosted on servers located within Canada
• Access to stored data is limited to authorized personnel only

7. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill photography orders
• Provide customer support and reprint services
• Meet school administrative and yearbook requirements

After this period, personal information is securely deleted or anonymized in accordance with retention policies and operational requirements.

8. Sharing of Information

Right Photography does not sell, rent, or trade personal information.

Information may only be shared:

• With schools or school district representatives for administrative purposes
• With trusted third-party service providers required to complete order fulfillment (e.g., print production partners), under strict confidentiality agreements
• When required by law or legal obligation

9. Access Controls & Security

We implement strict controls to protect personal information, including:

• Role-based access to systems and data
• Password-protected staff accounts
• Limited access based on job function and operational necessity
• Monitoring of system access logs where supported
• Immediate removal of access upon staff role completion

10. Individual Access & Corrections

Parents/guardians may request:

• Assistance accessing their child’s online gallery
• Correction of inaccurate information related to their order
• Support with order history or account-related issues

Requests are handled through designated support channels.

11. Cookies & Website Usage (If Applicable)

Our online portal may use limited cookies or similar technologies to:

• Maintain secure user sessions
• Improve site performance and usability
• Support secure login functionality

No personal profiling or advertising-based tracking is conducted.

12. Privacy Inquiries

Questions regarding this Privacy Policy or the handling of personal information may be directed to:

Right Photography Privacy Officer / Account Manager (Designated School District Contact: Steeve Caron)

13. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legislation, technology, or operational practices. Updated versions will be made available through the online ordering portal or upon request.